How to see how long a Jira work item has been open
The Days open for Jira template adds a Days open column after Created in Jira's List view, in your own browser.
Asked for since 2007Atlassian's Jira tracker (JRACLOUD-12958), opened , 143 votes on Cloud, 252 on Data Center.
Jira shows when a work item was created, but not how many days it has been open. The Days open for Jira template adds that count as a column in the List view, in your own browser, with no admin rights needed.
Steps
- In Skins Studio, open Explore, pick Days open for Jira and click Create App.
- On Jira, open the Skins side panel from the browser toolbar. The skin is listed under On this page.
- Switch it on. Jira reloads with the Days open column.
What you get
- A Days open column right after Created in the List view.
- Built from Jira’s own header and cells, so it matches the other columns.
- Open work items show days open on a lozenge: green under a week, amber under 30 days, red from 30 days.
- Done work shows “Done” instead of a count.
Limits
- Only in the List view, only in your browser.
- Not a Jira field: you can’t search it in JQL or sort a filter by it.
- Doesn’t feed dashboards, reports or SLA tracking.
- Colleagues see the column only if they turn it on too.
Other options
- Calculated custom field: computes the age as a field. Needs a site admin to set up and maintain.
- Scripted field from a Marketplace app: the same, as a script. Needs a site admin, and the app is paid.
- Ask Atlassian: vote on the ticket.